BROW BEAUTY LAB
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FAQ’s Policies Aftercare

 
 
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FAQ's

 
 
 

Policies

 

  • We require 48 hours notice for cancellations. If you cancel or change your appointment within 48 hours, we will process a cancellation fee equal to the value of your session.

  • This is not a rushed procedure and ample time is alotted for each client. If you arrive more than 15 minutes late, your appointment will need to be re-booked and you will be charged a cancellation fee equal to the value of your session.

  • It is your responsibility to read the FAQ section on our website and/or contact our clinic to determine if you are a suitable candidate for any of our procedures.  If you arrive at your appointment with any of the conditions listed on our website and we are unable to perform the procedure, your deposit will be forfeited.

  • Results cannot be guaranteed.  There are many factors that contribute to the healed result and longevity of the tattoo. A touch-up appointment between 4-8 weeks is recommended. Certain individuals may require additional touch-ups to achieve their desired aesthetic. Additional touch-ups will be an additional charge. 

  • Annual touch-ups are recommended. Regular touch-ups must be completed within 24 months from your last appointment or you will be required to book a new brow appointment.

  • Although we try our best to achieve optimal results, we can make no guarantees. Each individual will heal differently along with other factors that can contribute to undesirable results. 

  • We have the right to refuse service or end the client relationship at any time.

  • Pricing is subject to change at any time. Current pricing listed on our website at the time of booking is current and valid. 

 
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Aftercare

PLEASE READ BEFORE YOUR PROCEDURE AND FOLLOW FOR OPTIMAL RESULTS

 
 

post-treatment

DO NOT

  • Pick the scabs or any peeling skin. Allow the scabs to fall off naturally. Never pick or pull the scabs off. Doing so can cause the pigment to be pulled off.

  • Scratch your tattoo

  • Expose your tattoo to sun. When the tattoo is new, your skin is raw and healing which makes it more sensitive to the sun. Once your tattoo has healed, you can apply sunscreen to the area when going out in the sun. Constant exposure to the sun can cause the tattoo to fade prematurely.

  • Submerge in water. No swimming, saunas or steam rooms for ten days. You want the area to stay dry.

  • Do not apply Polysporin, Vaseline or any product containing Lanolin or healing agents.